Consumers in rural areas of the UK are far less likely to use their smartphones for banking than their urban counterparts, a survey says.
The findings, from the UK’s financial regulator, are set to reignite the debate over bank branch closures – particularly in rural locations.
However, its report also suggests that those in rural areas are more satisfied with their financial circumstances.
The Financial Conduct Authority also exposed a north-south savings divide.
The data comes from a renewed assessment of a survey of 13,000 people’s financial lives by the FCA.