fbpx
  • Enter your postcode to see if fibre is available in your area
Search
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt

Ultrafast 100Mbps fibre broadband from just £19.99 month!

We’re rolling out our fibre networks across Monmouthshire, as well as Arran, Perth & Kinross and Stirling.

Our fibre service, which delivers speeds of 100Mbps and beyond, comes with unlimited data plus FREE installation (now worth up to £7,000) all from just £19.99 a month.

The more people who register their interest, the quicker we will come! So make sure your village is top of our list to get fibre, and register your interest today by entering your postcode below.

If we’re not yet in your area but you want to register your community for fibre broadband then just visit out contact page and complete the online form.  We will keep you updated with our plans to expand fibre across the UK.

  • Enter your postcode to see if fibre is available in your area
Search
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt

Frequently asked questions

This may come as a surprise but we do not need to enter the property to install. We can pass the router (which has been cleaned with sterile wipes) through the window or door and you can connect this to the wire which we will have passed through from outside. Alternatively you can stay in a different room while the minimal internal work is completed. There is no need for training on how to use as it is ‘plug and play’, but we can discuss any questions via an open window/door and two metres apart, or even as a phone call.

We are progressively upgrading our networks from Wireless to Fibre, supporting the Government’s ambition to have 100% of UK premises and businesses be ‘Gigabit capable’ by 2025.  We have always planned to upgrade networks to fibre as soon as it was economically feasible to do so, and recent developments have simply brought forward that date.

Wireless remains a key technology in our solutions toolkit – whether TV WhiteSpace to allow connectivity in the most remote and inaccessible locations, or conventional 5GHz or dense mesh networks in the higher frequency millimeter bands able to deliver high speed connectivity rapidly and economically.  But fibre to the premise (FTTP) has for long represented the gold standard for network performance – from both a speed and a reliability perspective – and will be at the heart of digital networks for generations to come.

Generally, we build fibre in areas where we already have wireless coverage, as part of the natural upgrade cycle, before we build in new areas; either way, keep an eye open for leaflets and letters coming through your letterbox as they will be the surest sign that we’re on the way.  And the sooner you register your interest, the sooner we will get to you!  Even if you haven’t yet heard from us, register your interest anyway, so we can put your area on our list.

There are a host of reasons for taking fibre, including:

  1. It’s free (to connect)! Thanks to the voucher schemes, the upfront cost of delivering fibre to the home is pretty much fully covered by the Government.
  2. It’s cheaper to run, with even higher reliability than our generally bullet-proof wireless networks, we can afford to offer our first-year fibre contract at only £19.99 per month.
  3. It provides faster download and upload speeds, starting at 100Mbps.
  4. It is (even) more reliable than wireless, particularly through severe winters, when, even with the best efforts of our miracle-working engineers, high winds can put radio antennae out of alignment or interrupt power supplies.
  5. Even if you only use broadband for occasional email or web-surfing, it’s still worth having fibre – the more people register their interest, the more likely is it that fibre will arrive, for the benefit of your whole community.
  6. It raises the value of your house. Estimates vary, but are in the range of 3% to 10% – that’s £10,000 to £32,000 on an average house.

Simply go use our postcode checker to see if we are in your area and register. If we’re not there yet, then do register (and tell your friends and family to), as the number of registrations influences our network build. 

You will also hear from us through social media and via direct mail – good, old-fashioned leaflets and letters – encouraging you to register your interest.

As soon as we have sufficient interest registered, we will go ahead with building the network

Unlike many ‘fibre’ solutions, our ultrafast solution with amazing speeds means bringing the fibre connection directly to your home, then connecting to the router inside the property.

Although we have full Ofcom Code Powers that allow us to dig up the streets, we will be going out of our way to avoid doing so, instead using existing infrastructure as far as possible – the telegraph poles and underground ducts that belong to BT Openreach and other utility companies.

For qualifying postcodes, there are no installation costs. The Department for Digital, Culture, Media and Sport (DCMS) have created a system where qualifying premises are entitled to a voucher up to the value of £3,500 towards the costs of fibre installations. When these vouchers are aggregated together this creates the budget to build a fibre network.

Building new fibre networks are costly, so the community need to sign up to ensure that the DCMS vouchers can be aggregated to allow the budget to be created that allow locations to become fibre connected. Quite simply, not enough support means the project cannot proceed. However as soon as we have sufficient interest registered, we will go ahead with building the network. 

Yes please. We tend to find that local ambassadors can be some of the best ways of ensuring that as many people in the community take advantage of the scheme, and that the projects can be delivered by us. If interested please email us at info@broadwaybroadband.co.uk

DCMS has designed a voucher scheme – the Rural Gigabit Connectivity scheme – that encourages investment in Fibre and other Gigabit-capable networks in rural areas.  This is how it works:

  1. Broadway submits a network design proposal to DCMS for validation;
  2. Broadway encourages the customer, current or prospective, to place an order;
  3. Broadway lodges that order with DCMS, thereby generating a voucher;
  4. Broadway builds the network and connects the customer;
  5. The customer confirms to DCMS via email that the connection is ‘live’;
  6. Broadway redeems the voucher, in part-payment of the network build cost.

 

It might sounds slightly complicated, but it isn’t: if you hear from Broadway that we are planning an imminent fibre build in your area, tell us you want to be connected, reply to a couple of confirmatory emails from DCMS, and fibre will be installed – at no cost to you!  As simple as that.

Once installed at your home or office, you will have a range of speed and service packages to choose from, starting with our standard 100Mbps service from £19.99 per month (including VAT) on a 12-month contract. 

If your installation is voucher-funded, there will be no connection charge. Without a voucher, the connection charge is £620, plus any excess construction charges. These would be confirmed by a site survey.

When Broadway was founded, its mission was ‘to connect the unconnected’, going to remote rural areas where other providers were not prepared to invest.  Then, the priority was to get good broadband in place; the choice of who you paid your bills to was a secondary consideration.  Now, as we cover more and more of the country, we recognise that you want a choice of service provider, and we are working with our industry trade organisation (INCA) and others to develop a platform that enables that choice: watch this space!

Three reasons.  

First, geography.  There is a real cost associated with ‘connecting the unconnected’ in those relatively remote rural areas where our wireless technologies come into their own.   We really do take on some tough assignments, with wireless networks very often the optimal technology. As a relatively small provider, Broadway is not subject to the same regulatory obligations as, for example, a ‘market dominant’ player like BT, which is obliged to offer uniform pricing across the country, regardless of geography – incidentally, one of the reasons for historic under-investment in rural areas is BT’s inability to charge for the additional cost.

Second, funding.  The level of Government support that is available for building fibre networks is simply not available for wireless. 

And third, different technologies.  Perhaps most important, fibre networks are very different to design, build and maintain than wireless networks, more susceptible to standardised design and build processes, and with lower maintenance requirements.

Use our postcode checker tool to find out if we’re able to connect you to our networks.  If we do not have coverage in your area, but you are a motivated individual working on behalf of your community and would like to see if Broadway can bring superfast and ultrafast broadband to your area, then get in touch.

When deciding on the right broadband package for you, it’s far more important to consider how many people will be using your connection, as well as how they will be using it.

Our standard 50Mbps (wireless) or 100Mbps (fibre) service is perfect for heavy users, with 3 to 4 devices, who use the internet for web surfing, keeping up to date with emails, catching up on social media and moderate video use.

However, if your home or place of work requires more bandwidth, our 300Mbps and 1000Mbps fibre packages will be of more interest.

We’re an ISP that uses the most appropriate technology for the job, whether it be fibre-to-the-premises or wireless in its many shapes or forms. It’s really not about the technology, but what you do with it! There’s no ‘one solution fits all’ approach, we use a technology model that works best for the community – ensuring delivery of a high quality, affordable and sustainable broadband service for all.

Wireless remains a key technology in our solutions toolkit – whether TV WhiteSpace to allow connectivity in the most remote and inaccessible locations, or conventional 5GHz or dense mesh networks in the higher frequency millimeter bands able to deliver high speed connectivity rapidly and economically.  But fibre to the premise (FTTP) has for long represented the gold standard for network performance – from both a speed and a reliability perspective – and will be at the heart of digital networks for generations to come.

We build, operate and maintain our own networks, using either wireless or fibre technology, meaning we do not have to rely on the old fashioned copper wires that BT use to deliver their non-fibre service, allowing us to provide a faster service.

No, there is no need for a BT line. 

You will need to sign up to a VOIP service (Voice Over Internet Protocol), which uses your internet connection to carry calls. The calls are generally cheaper than on a traditional phone service, you won’t need to pay line rental anymore and if you want to keep your existing number, you can port it over too.

It is worth noting however that in the event of a power cut, you will not be able to make or receive calls with a VoIP service – your mobile phone can be your back-up in this eventuality.

If you have an email account that is specific to your existing service provider, you will need to contact them to determine their policy on email services when you terminate your broadband service with them.  Broadway does not offer an email service so we would highly recommend moving to a free email service such as Outlook.com or Gmail which can stay with you regardless of who your ISP is.

Sadly not due to data protection issues. However we would highly recommend moving to a free email service such as Outlook.com or Gmail which can stay with you regardless of who your ISP is.

If your email addresses cannot be accessed if you move ISPs, and you cannot be downloaded your contacts from your phone / email address lists then we would suggest creating a new email address and emailing this to all of your contacts from both your old & new email address, and updating one by one into your new address.

Additionally, try sending an email from old email address to your new email address, copying your contacts into the body of the email, and then cut and paste into your contacts in the new email address. It can be a bit fiddly but won’t take very long, and means long term you won’t be tied to anyone. 

We have our own speedtest tool on our website which test your speeds and shows your final test results. This can be found in the footer of our sites.

A speedtest should always be carried out when possible on a cabled connection to your router, using a modern PC or laptop device.

No, when we say unlimited, we mean unlimited.  We do not set a limit to fair usage, and provided usage is fair and not excessive so as to detrimentally affect other customers, there is no cap and data is unlimited.

For fibre networks, we only build when we have enough demand in the area and once we reach critical mass, and get approval to proceed from Department of Culture Media and Sports (DCMS), the network will typically be installed within 2-4 months. The variance is due to the ‘unforeseens’, (e.g. when a survey reveals that an underground duct is blocked, or that power is not available at a crucial point).  In general though, we tend to be pretty quick to deploy, once the initial go-ahead has been given – thanks not least to using existing infrastructure where we can.

In some cases we may deliver over two or even three phases, with the most challenging homes connecting in a later phase.

If customers are desperate for service quickly (….as they often are), we can very often engineer a temporary solution, and upgrade to fibre for free when the build is completed.

In short, people should register no matter how remote they are, and it is our job to work out how to best connect.

An installation usually takes 2-3 hours, and the engineer/installer will require both internal and external access to your property for the duration of the visit.

During the current Covid-19 situation, we have developed new procedures that allow customers to be connected without the engineer having the enter the house.

Our installations involve the mounting of radios discreetly onto your property and sometimes the laying of cables where needed.  We also provide a router to connect you to our service

Yes.

There is a UK Government-driven strategy to deliver ‘gigabit-capable’ broadband to everyone in the UK, not just to the major towns and cities, and this generally means using fibre to the premise (FTTP), supported by funding from the Department of Digital, Culture, Media & Sport (DCMS).

Unlike previous Government broadband support schemes which placed all the power in the hands of the incumbent operator (BT), the new scheme is based on the issue of vouchers – worth up to £1,500 for residential addresses and up to £3,500 for small business addresses, which covers the cost of installation. 

If you are still in contract with an existing internet provider but tired of receiving snail like speeds, don’t worry. Get in touch and we’ll find a solution that gets you onto our amazing broadband as quickly as possible without having to wait.

With the small business package, you receive a static IP address which allows you to access your PC from anywhere, run CCTV and make better VoIP calls. It is also perfect if you run your own business from home where you may run a server or host your own website, which might require a static IP address.

If you are moving into a property which is already served by Broadway, you only have to pay a reconnection fee of £75

Our main service desk is open 9am – 5pm from Monday to Friday (excluding Bank Holidays) but we do offer a 24/7/365 support service. You can contact us via telephone (0141 465 8500) or via email support@broadwaypartners.co.uk

We have always focussed on hard to reach locations, so a combination of geography, voucher eligibility and existing network speeds all influence our decision to build in an area. However more importantly community support & engagement, along with registrations of interest make this decision much more easy.

We’re an Internet Service provider (ISP) who focuss on the hard to reach homes and businesses, where BT had struggled to deliver any real form of broadband with reliable speeds. We were the first in Europe to test fixed wireless high-speed broadband solutions, and the first commercial venture in the UK, installing in the Isle of Arran, nothing like an easy proof of concept!

  • Enter your postcode to see if fibre is available in your area
Search
Generic filters
Exact matches only
Search in title
Search in content
Search in excerpt

Check Availability & Coverage
in your location

[wpdreams_ajaxsearchlite]