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Covid-19 update​

Broadway Partners is continuing to monitor Covid-19 developments carefully and will take on board the advice provided by the government, and review on a daily basis.

The well-being of our staff and customers is paramount. We’ve implemented a heightened cleaning regime across our sites and are working with all staff to ensure our high standards of hygiene are maintained and that precautionary measures are taken should anyone feel unwell at any point.

All of our teams from the installers, customer service and office have been fully briefed with our procedures following those set down by the UK Government. We are pleased to report that we’ve experienced no cases of Covid-19 amongst our workforce, and that recent events have had little impact on our capacity to deliver high speed quality broadband to our customers.

We’re confident that we’re doing everything in our power to meet this challenge.

We will of course keep our customers updated if our service levels are affected and thank you for your continued support.

Can Broadway still install with all the Covid-19 challenges?

This may come as a surprise but we do not need to enter the property to install. We can pass the router (which has been cleaned with sterile wipes) through the window or door and you can connect this to the wire which we will have passed through from outside. Alternatively you can stay in a different room while the minimal internal work is completed. There is no need for training on how to use as it is plug and play, but we can discuss any questions via an open window/door and two metres apart, or even as a phone call.

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