How can we help?

Get help the way you need it.

There’s a range of questions we get asked most often. Check if these can help you first.

Register interest & switching

Find out more about how to
register, what's involved and
help to switch service.

Vouchers
& Funding

Let us show you how to claim
free funding using vouchers
schemes and what's involved.

Building
& Installation

Discover more about how we
build networks, organise
installations and manage
appointments.

technical
support

Get help with your services,
report a fault, and general
help on a range of topics.

Live Chat

Chat with our friendly customer services team, instantly.

Available Monday to Friday – 9am – 5pm. Click ‘chat to the team’ at the bottom of the page to start and let’s talk.

Submit an enquiry

Fill in the form and we’ll get back to you.

Contact Customer Services

We can help with any non-technical enquiries such as checking on the progress of your project, updating contacting or billing information, upgrading your package and adding additional services.

contact technical support

We can help with any technical enquiries such as a loss of service, slow speeds or an intermittent connection. We cover your Broadband, Digital Telephone and Mesh Wi-Fi.

Phone

Get on the old dog & bone!
Call 0141 465 8500

Customer Services	Time
Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm
Saturday	Closed
Sunday	Closed

Technical Support	Time
Monday	24/7
Tuesday	24/7
Wednesday	24/7
Thursday	24/7
Friday	24/7
Saturday	24/7
Sunday	24/7

Broadway Partners Limited and Broadway Partners LLP – In Administration (together “the Companies”) Benjamin Dymant and Daniel James Mark Smith of Teneo Financial Advisory Limited were appointed Joint Administrators (“the Joint Administrators”) of the Companies on 31 May 2023. Customers of Broadway Broadband should see no change to their supply or ongoing administrative matters, and the Broadway Broadband support channels are operating as usual and remain available for customers, should you have any questions or technical difficulties. The affairs, business and property of the Companies are being managed by the Joint Administrators. The Joint Administrators act as agents of the Companies and contract without personal liability. The Joint Administrators are authorised by the Institute of Chartered Accountants in England and Wales. All licensed insolvency practitioners of Teneo Financial Advisory Limited are licensed in the UK. If you are a creditor of the Companies and would like to get in touch with the Joint Administrators, please contact Broadwaycreditors@Teneo.com.

Check Availability & Coverage
in your location

Name: Broadway Partners Ltd
Address: Tempest Building, Tithebarn Street, Liverpool, Merseyside, L2 2DT, United Kingdom
Telephone: 0141 465 8500
Price range: £

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